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Home Investment Human8’s SITEisfaction® 2025 Report Offers a Glimpse Into the Future of CX

Investment

Human8’s SITEisfaction® 2025 Report Offers a Glimpse Into the Future of CX

October 8, 2025

South African consumers are increasingly expecting their banking apps to do more than just work; they want them to understand, adapt and anticipate. This has been one of the key findings from the 2025 edition of SITEisfaction®, the annual digital banking satisfaction survey conducted by Human8, the global market research consultancy formerly known as Columinate.Now…

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